kelinci99 Privacy Policy
This page describes what we collect when you use kelinci99 and how we keep that data protected. We at kelinci99 take your privacy seriously. Our platform operates across multiple jurisdictions, and we follow applicable data-protection standards to safeguard your personal information.
When you create an account, deposit funds via DANA, e-wallet, mobile banking, or other payment methods, or place a wager on Liga 1 matches or live-dealer tables, we collect and process data. We explain below what we collect, why, and how long we retain it.
Our commitment is straightforward: we collect only what we need to operate our service, verify your identity, process your transactions, and comply with applicable law. We do not sell your data to third parties for marketing purposes.
What we collect on kelinci99
We collect several categories of information when you interact with our platform:
- Account data: Your name, email address, phone number, date of birth, and residential address. We use this to verify your identity and comply with know-your-customer (KYC) requirements.
- Payment information: When you deposit or withdraw, we collect transaction details — the amount, payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer via mobile banking, local payment, online payment, e-wallet), and timestamps. We do not store full card numbers or bank credentials; our payment processors handle that.
- Betting and gaming history: Records of your wagers on sportsbook markets, live-dealer tables, slot games, and esports. This includes bet amounts, outcomes, and timestamps.
- Device and usage data: Your IP address, browser type, operating system, and pages visited. We use this to detect fraud, prevent account abuse, and improve our service.
- Communication records: If you contact our support team via email or chat, we keep those messages to resolve your issue and improve our support quality.
We collect this data through forms you fill out, cookies and similar tracking technologies, and server logs. Our servers may sit outside your jurisdiction; data transfers comply with applicable law.
How we use your data on kelinci99
We use your information for these purposes:
- Account verification: We verify your identity to prevent fraud and comply with anti-money-laundering (AML) regulations. This may include requesting documents such as a national ID, passport, or utility bill.
- Payment processing: We process deposits and withdrawals using your payment details. Our payment partners may retain transaction records for their own compliance.
- Service delivery: We use your data to deliver live-dealer games, sportsbook markets, slot games, and esports betting. We track your account balance, betting history, and winnings.
- Fraud prevention: We monitor for suspicious activity — unusual login locations, rapid withdrawals, or patterns consistent with account takeover — and may freeze your account pending verification.
- Legal compliance: We may disclose your data to law enforcement, tax authorities, or regulators if required by law or court order.
- Service improvement: We analyze usage patterns to improve our platform, fix bugs, and develop new features.
We do not use your data for marketing purposes without your explicit consent. If you opt in to promotional emails, you may unsubscribe at any time.
Your rights and our commitments on kelinci99
We undertake to protect your data and respect your rights. You have the right to request access to your personal information, correct inaccuracies, and request deletion where applicable. Our support team can assist with these requests; response times are typically within 10 business days.
We retain your account data for as long as your account is active, plus a retention period for legal and compliance purposes. Betting history and transaction records are retained for at least five years to comply with financial regulations. If you close your account, we may retain anonymized data for analytics.
Our platform uses cookies to remember your login, track your preferences, and measure site performance. You may disable cookies in your browser settings, though this may limit functionality. Third-party analytics providers (such as Google Analytics) may also place cookies on your device.
If you have questions about this policy or wish to exercise your rights, contact our support team. Our multilingual support is available to assist users across Jakarta, Surabaya, Bandung, Medan, and Semarang. We are committed to responding to your inquiries promptly and transparently.
This policy may be updated from time to time. We will notify you of material changes by email or by posting a notice on our platform. Your continued use of kelinci99 after such changes constitutes your acceptance of the updated policy.